Privacy Policy

A legal disclaimer

Your privacy and trust are deeply important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect personal information you voluntarily provide, including:

Your name, email address, phone number, and mailing address
Information shared during consultations or intake forms
Payment information (processed securely through third-party providers)

Because our work involves sensitive life circumstances, some information may be personal or health-related. We treat all information with care and respect.

How We Use Your Information

We use your information only to:

Provide end-of-life doula services
Communicate with you about appointments, services, or questions
Process payments and maintain business records
Improve our services and website experience

We do not sell or share your personal information for marketing purposes.

Confidentiality

All personal and sensitive information shared with us is kept confidential. Information is only shared when:

You give explicit permission
It is required by law
It is necessary to provide services you have requested (such as coordinating with caregivers, if authorized)

Data Security

We take reasonable steps to protect your information using secure systems and trusted service providers. While no system is 100% secure, we strive to safeguard your data to the best of our ability.

Third-Party Services

Our website or business operations may use third-party services (such as scheduling, payment processors, or email platforms). These providers have their own privacy policies and are responsible for protecting the information they handle.

Cookies & Website Use

Our website may use basic cookies or analytics tools to understand website traffic and improve functionality. This information does not personally identify you.